The Technical Support Center staff at Houghton Mifflin Harcourt recognizes the importance of protecting the privacy of our customers and visitors to our Web site while permitting us to conduct legitimate business by providing services and information of interest to our customers and visitors. Our privacy policy is stated below:

Collection and Storage of Information: We will collect certain personal information, including your name, address, and e-mail address, when you register for our services or purchase our products. We maintain this information in our customer database. We may use "cookies" to recognize you and your access privileges on our site, as well as to trace site usage.

Use of Information: This information is used to provide the service or product requested; to enable billing and shipping; to provide you with information about related products and services, based on the preferences you have indicated; to improve our Web site; for development of new products and services; and for systems administration and troubleshooting purposes. From time to time, we share our customer lists with other reputable organizations whose products and services may be of interest to our customers. We will not share your e-mail address with parties outside the Houghton Mifflin Harcourt family of companies, and we offer you the option not to have your other information shared with parties outside the Houghton Mifflin Harcourt family of companies. Personal information, such as mother’s maiden name or credit card numbers, will not be shared with third parties unless you are notified at the point where the information is collected. Information concerning individuals usage of our sites will not be disclosed to third parties except in aggregate form.

Your Rights: You may review and approve the information about you collected upon registration in our customer database. Upon request, we will remove that information from our customer database or change/correct personal information that you state is erroneous. However, you should understand that information about you in our databases may come from a number of sources, including orders placed by you and third party mailing lists.

Privacy Contact. Questions regarding this policy should be directed to Harcourt Technical Support at tscweb@hbtechsupport.com.